As of January 1, 2017, the Law Help Desk has been notified by University IT that SafeConnect accounts will be refreshed every academic quarter.
What does this mean to you as a law student? It means that you will get prompted at the beginning of quarter to re-authenticate to SafeConnect portal via your web browser.
To re-authenicate when prompted in your browser, enter your SCU Network ID (aka SCU GMAIL without the @scu.edu) and then your password. After a successful login into the Safe Connect portal, you will be granted access/redirected to use SCU network resources and have outbound/inbound Internet services again. You should only have to do this once an academic quarter pending any other issues.
If you have any issues with Safe Connect, the IT Service Center has the administrative privileges to help you. You can contact them at 408-554-5700 or stop by their office that is located on the first floor of the main library and learning commons.