Academic Technology closely aligns support functions by combining Media Services, the Technology Help Desk, Technology Support Services, read here for more...


Why would you need to contact University IT Services help desk?


You would need to contact IT Services help desk (408-554-5700) if you...


  • Received a Network Access Control (ClearPass) warning telling you that your WiFi access to SCU-Student has been suspended or quarantined.
  • Need to help to reset your MySCU portal login, Duo, SCU Network ID login, SCU GMAIL and/or Camino password.
  • Sent a print job to a Smart Print printer on campus and your job did not print.
  • Need to inquire the about the limited licensing features of Microsoft Office 365 EDU.