As of 10/24/2019, Charney Hall Smart Print #1 (116 Copy room) and Charney Hall Smart Print #2 (241 Copy room) have ben updated to new HP monochrome printers. University IT is still researching the printer anomaly with double sided printing to the new HP Smartprint printer using the current mac Smart Print client. 

If you select SmartPrint_BW_Printer printer driver and release your job on the new HP Smart Print printers, then it will only printer single sided only. However, printing via to the new HP monochrome printers will work fine. Just select double sided.

If you need to print double sided to the new HP Smart Print printers in Charney using your Mac, then your options are:

1 ) Upload your document to, select double sided and then select the nearest Charney Smart Print printer.


2) Download and install a supplemental HP printer driver for your Mac so you can print to the new HP Smart Print printers via Smart Print client. You will just need to enable the duplexer feature. 

How to Install the new HP supplement Smart Print print drivers for Mac computers.

Visit the download page for Smart print drivers and download the supplemental driver for HP printers.

Download SmartPrint_BW_HP_Printer.dmg

Double-click SmartPrint_BW_HP_Printer.dmg to unpack the file and then run PopUp9.0.10.pkg

Enable the duplex feature by going to Apple, System Preferences, Printers & Scanners, Options & Supplies

Select the Options tab and check the box next to Duplexer. Click OK.

Now in your application, select SmartPrint_BW_HP_printer and check the layout.

and select print. If you decide to select "OFF" on the Two-Sided drop down menu, then you will print single sided only.