All Charney Hall Smart Print Monochrome printers  #1 (116 Copy room); Charney Hall Smart Print #2 (241 Copy room); and Charney Hall Smart Print #3 (309 Copy room) have been deployed. University IT is still researching the printer anomaly with double sided printing to the new HP Smartprint printer using the current Mac OS Smart Print client. 

If you select SmartPrint_BW_Printer printer driver and release your job on the new HP Smart Print printers in Charney, then it will only printer single sided only. However, printing via to the new HP monochrome printers in Charney will work just fine. Make sure to select double sided.

If you need to print double sided to the new HP Smart Print printers in Charney using your Mac computer, then your options are:

1 ) Upload your document to, select double sided and then select the nearest Charney B&W HP Smart Print printer.


Install the Supplemental B&W HP Printer driver for Mac OS

2) Visit the download page for Smart print drivers and download the supplemental driver for HP printers.

Download  Supplemental B&W printer install for HP Printers to print double-sided: SmartPrint_BW_HP_Printer.dmg


After SmartPrint_BW_HP_Printer.dmg has been downloaded, double-click SmartPrint_BW_HP_Printer.dmg to unpack the Install file and then run PopUp9.0.10.pkg

Next, enable the duplex feature by going to upper left corner ... Apple | System Preferences | Printers & Scanners | Options & Supplies

Select the Options tab and check the box next to Duplexer. Click OK.

Now in your application, select SmartPrint_BW_HP_printer and check the layout.

and select print. If you decide to select "OFF" on the Two-Sided drop down menu, then you will print single sided only.