First Issue: For Fall 2019 midterms and finals, Examsoft updated Examplify to version 2.1.x, which is incompatible with older Mac Operating System (OS) versions, El Capitan (10.11) and Yosemite (10.10). In order to fix the incompatibility issues during the Fall 2019 exams, Examsoft provided an older version (Examplify 2.0.2) that worked with El Capitan (10.11) and Yosemite (10.10). This, however, was a temporary fix...

Second Issue:
Now that you have downgraded to Examplify 2.0.2, the Examplify application still automatically updated to the latest Examplify version. The end result was a very frustrating cycle of downgrading to 2.0.2 every time you have to run Examplify for an exam. 


Third Issue: With the upcoming finals for Spring 2020, will Examplify 2.3.6 or later work at all on 10.10 or 10.11? NO. Santa Clara Law finals for Spring 2020 will use the Exam ID and Exam Monitor feature so Examplify must be 2.3.6 or later. 
Resolution: Upgrade your current Mac OS to Catalina (10.15).  

NOTE 1: If you have Mojave (10.14), then go to STEP #3

NOTE 2: If you have Sierra (10.12) or High Sierra (10.13), then upgrade to Mojave (10.14) first and then upgrade to Catalina.
Apple Support Reference: How to upgrade to macOS Catalina


    

STEP 1 - Verify that you have Mac OS El Capitan (10.11) or Yosemite (10.10)


    

STEP 2 - Verify that your current computer hardware specs are compatible with MacOS (10.15)
Click on the upper left menu item (Open Apple)
Then select About this Mac

Please note the Macbook Model, Processor, Memory, etc.

#1 - Does it meet the minimum specs? Check Apple's Catalina Compatibility site.

#2 - Do you have enough local storage space? In the About this Mac page, click on the storage tab. We highly recommend at least 25 gigabytes of free space at the time you attempt the upgrade.


IF "yes" to both #1 and #2 above? then proceed to Step #3
IF "no" to either #1 or #2 above? then decide to borrow or purchase another laptop computer to install the latest version Examplify



STEP 3 - Backup your data
If you are highly confident that your upgrade will be flawless, then skip this backup step and proceed to STEP 4. Otherwise, please back up your files.

NOTE: We recommend using Time Machine because it backs up your entire hard disk. Make sure your external backup disk has enough room to back up the entire disk.



STEP 4 - Download MacOS Catalina (10.15) install file
Click on the upper left menu item (Open Apple)
Select App Store...
Search for Catalina and download the install file.

Note: Catalina install file is large so download times will vary based on your Internet download speed.



STEP 5 - Run the MacOS Catalina (10.15) install file
Once, you have downloaded the Catalina install file, run the install file. Next follow the prompts to complete the upgrade.
NOTE: Total upgrade times will vary, 1.5 hours to 3 hours.



STEP 6 - Verify applications that you need for classes
Check all your applications.
Internet browsers
Anti-virus
Zoom
MS Office
Examplify

If everything checks out, then use Time Machine and run a new backup.