How can we help you today?

Solution home Charney Hall AV Technology FAQs

Charney Hall AV Technology - Other

I need a link to a class recording, how do I obtain that?
We provide each link once the recording is scheduled. If you can’t find the recording, please submit a ticket through lawhelpdesk.scu.edu with the date, ti...
Wed, Jun 26, 2019 at 2:39 PM
I need to schedule training on a specific type of technology you offer. How do I go about that?
Please send us a request at lawhelpdesk.scu.edu with what you’d like to be trained on. Some common trainings we have conducted are using Skype/Zoom in the ...
Wed, Jun 26, 2019 at 2:39 PM
What is the guest login for the classroom computers?
Desktop PC Username: .\University Guest Password: SantaClara1  Desktop Mac Username: University Guest Password: SantaClara1
Wed, Jun 26, 2019 at 2:42 PM
How to I use the Apple TVs in the classroom?
Please see the following on how to connect to the Apple TV - https://support.apple.com/en-us/HT204289 In brief: Mirror your iPhone, iPad, or iPod to...
Wed, Jun 26, 2019 at 2:49 PM
Remote Work/Learning Camera Packages
We have been receiving requests asking what camera or microphone equipment is best when using video conferencing solutions such as Zoom. While most will...
Thu, Jul 9, 2020 at 4:11 PM
I need to convert a vhs tape to dvd or digital, do you do that?
We can convert one or two tapes but if you need multiple tapes converted, we will need to refer you to a third party.
Wed, Jun 26, 2019 at 2:39 PM
How do I use Skype?
There are three things you will need to use Skype.  1. A Skype Account - You can register for one at www.skype.com 2. The Skype Account of the use...
Thu, Sep 26, 2019 at 2:13 PM