Catalog of Services
  • Laptop computer recommendations
  • Work From Home / Learn From Home gear recommendations
  • AV technology consultation
  • Classroom technology support and training
  • Campus printing setup and basic troubleshooting
  • Exam taking software setup and basic troubleshooting. *Examsoft will be the primary support
  • WiFi setup and basic troubleshooting
  • Anti-virus setup and basic troubleshooting

How to get support at the Law School…

  • Online: Create a ticket online at Law School Technology Help Desk (recommended)
  • Phone or E-Mail: Call us during business hours (Fall/Spr Semester M-F 9a-5pm; Closed on Saturday, Sunday & Holidays) at 408-554-5762 or by E-Mail at
  • Drop-in or Walk-in Support is no longer available in Charney 111. Instructions on how to schedule a drop-in session with Law Technology team member is posted our Charney 111 door and/or at the Law Tech/ Info desk located in the Mabie Grand Atrium. It recommended that you inquire and/or create a ticket/appointment at Law School Technology Help Desk

Academic Business hours:

Law Technology Help Desk at Mabie Grand Atrium: M-F, 9am to 5pm

Summer School hours:

*Starts after the weekend of Law School Commencement

Mid May to Mid August

Monday - Friday, 10am - 4:30pm

*Help desk hours 10am-2pm

  • Also check out all the services offered by the Main IT Helpdesk located in the Learning Commons library, here, or call 408-554-5700. The IT Service Center can help you with all things related to SCU Network account resources (MySCU, Gmail, Duo, Camino, Office 365 EDU) and with password recovery/reset questions. 
  • If you have questions about registration, then visit SCU One Stop, here or call 408-554-1000


Please note that Law Technology Help Desk does not reset University network resource account passwords ( i.e. eCampus login, Camino login, MySCU login, SCU GMAIL login, Clearpass ONGuard, portal login, etc.) You will need to contact the IT Service Center (408-554-5700) or stop by their office located in the main library and learning commons. Please visit SCU Technology Computing Services Support

*** Please note that the Law Technology Help Desk is not an authorized service/warranty repair center***

*For laptop computers that still have a valid and active warranty, a Law Technology Help desk staff will help you troubleshoot your laptop computer and then recommend that you work with your Original Equipment Manufacturer (OEM) for further support.

*For laptop computers that are not under a current warranty contract, a Law Technology Help desk staff will help you troubleshoot your laptop computer and then help you find a 3rd-party repair vendor in the area.

For faculty and staff only, we offer several additional services:

  • Scheduling of video and audio recording of classes ( two weeks advanced notice please)
  • Generate online links to class recordings
  • Classroom AV support and training

*Open a ticket at