If you are off campus, taking a remote (take home) exam, and need support, then contact Examsoft 24/7 support line. Examsoft customer support representatives will ask you for your name, contact number, 11-digit ID, and/or institution ID (which is sculaw).
Examsoft Support will have 24 hour support Monday through Saturday.
Tel: 866.429.8889 ext. 3 (US)
+1 954.429.8889, ext. 3 (International)