If you have chosen to install Smart Print Pop-up client, it will install two types of print drivers and assign printer definitions, SmartPrint_BW_Printer SmartPrint_Color_Printer In addition, Mac OS users are required to install HP supplemental print drivers because Charney Hall now has the latest HP Smart Print printers. Review this FAQ on how to install this driver on Mac OS. Once you have successfully installed the HP supplemental print drivers, you will be left with the new printer definitions, SmartPrint_Color_Printer SmartPrint_HP_BW_Printer* View current SCU Smart Print printing costs |
Windows OS users only | |
| I am in my application (Word, web browser, Adobe Acrobat and I select this printer definition... | Will it print and which printers on campus? |
| SmartPrint_BW_Printer | Yes, monochrome print jobs only on all Smart Print printers labeled "DELL" and also new HP Smart Print monocrome printers located in Charney Hall, some residence halls, Benson center and the main campus library. NOTE: The University will most likely start replacing end of life DELL Smart Print printers in the near future so HP Smart Print printers will be more common on campus. |
| SmartPrint_Color_Printer | Yes, monochrome and color print jobs on all Smart Print color printers labeled "DELL" and also new HP Smart Print color printers on campus |
| What if I mistakenly sent my color document using SmartPrint_Color_Printer definition and tried to release connected to a monochrome Smart Print printer? | You will get an error and may need to contact Univeristy IT for a print refund or re-print job process. If you catch your mistake in time and not released it, then you can exit out of the release station and locate Smart Print color printer and release your print job there. |
| Mac Users Only | |
| I am in my application (Word, web browser, Adobe Acrobat and I select this printer definition... | Will it print and which printers on campus? |
| SmartPrint_HP_BW_Printer | Yes, monochrome print jobs only on all Smart Print printers labeled "DELL" and also new HP Smart Print monochrome printers located in Charney Hall, some residence halls, Benson center and the main campus library. NOTE: The University will most likely start replacing end of life DELL Smart Print printers in the near future so HP Smart Print printers will be more common on campus. As a Mac OS user, we highly recommend that you install and configure the SmartPrint_HP_BW_Printer printer driver and definition. |
| SmartPrint_Color_Printer | Yes, monochrome and color print jobs on all Smart Print color printers labeled "DELL" and also new HP Smart Print color printers on campus |
| SmartPrint_BW_Printer | Yes, monochrome print jobs only on all Smart Print printers labeled "DELL." However, if you have properly installed and configured the new HP Smart Print monochrome printer definition, then it is recommended that you delete SmartPrint_BW_Printer definition from your Mac OS printer definition list to avoid confusion. |
| What if I mistakenly sent my color document using SmartPrint_Color_Printer definition and tried to release connected to a monochrome Smart Print printer? | You will get an error and may need to contact University IT for a print refund or re-print job process. If you catch your mistake in time and not released it, then you can exit out of the release station and locate Smart Print color printer and release your print job there. |
| WIndows and Mac users | |
| Color and/or Monochrome print jobs sent via MyPrintCenter | |
If you don't like the hassle of installing extra applications, then perhaps consider just using MyPrint Center. Just make sure you know that once you select your print job, selected the type of printer, and select "Print," your print job will bypass the release station and print out automatically. NOTE: You will log into My Print Center using your SCU Network ID (Gmail address minus "@scu.edu") and password. Upload your document and then send your job to the closer printer in your immediate area.
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| What if I mistakenly sent my color document using My Print Center and selected a monochrome Smart Print printer? | You will get an error in MyPrint Center and may need to contact University IT for a print refund or re-print job process. If you catch your mistake in time and not released it, then you can upload and release the job to the correct color printer. |
