How can we help you today?

Solution home Santa Clara Law Technology FAQ's

SCU Network Security

Network Access Control (Cleanpass OnGuard) Policy Key...what is that?
Clearpass OnGuard will be the Network Access Control (NAC) client in Fall 2022.  OnGuard agent will be required to access Eduroam WiFi and all netw...
Tue, Sep 6, 2022 at 11:51 AM
Passwords, Network Access Control (Clearpass OnGuard), logins, etc. Why do we have them?
All SCU students, faculty and staff are provided Intenet access while on campus. If you elect to use any of Santa Clara University's network resources...
Wed, Jul 7, 2021 at 1:28 PM
MySCU Portal page prompts me with "login failed" message
Issue: Student has been using MySCU portal to access SCU Gmail and/or Camino via a web browser. Now when the student logs in, it just prompts the student wi...
Fri, May 5, 2017 at 11:21 AM
After successfully creating MySCU portal login account and can access my SCU GMAIL/Camino BUT then it doesn't work on across all my browsers. Why?
Issue: I use FireFox and I can log into Camino and/or SCU Gmail with any issues. However, I use Apple Safari and/or Google Chrome and I can auto login in wi...
Sun, Jun 21, 2020 at 9:02 PM
Why do I have keep changing my password and what are the guidelines for SCU passwords?
Information security office explains why you need to change passwords often.
Tue, Aug 16, 2016 at 8:44 AM
Network Access Control (Safe Connect) Warning: Windows Automatic Updates
This message is for SafeConnect only. Please disregard as SafeConnect has been replaced with ClearPass starting in 2022 or 2023.  University IT ...
Mon, Jun 27, 2022 at 12:49 PM
Dual Factor Authentication (DFA). What? When? How?
SCU uses Dual Factor Authentication (Duo) Please see below SCU Chief Information Officer's FAQ. See Below. FAQ from University CISO What is Du...
Mon, Jun 27, 2022 at 12:46 PM
Where to get your Sophos Home Free Edition Anti-virus Software. Also, a special note about Mac OS Mojave during Sophos Home install
Santa Clara University requires that all laptop computers have an approved Antivirus software before you come to campus. The install video focus...
Mon, Jun 27, 2022 at 12:45 PM