Santa Clara Law Help Desk
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Santa Clara Law FAQ's
Getting Started at the Law School
Law Technology Catalog of Services
Are you looking into buying a new laptop computer for Law School?
WiFi access for SCU Students
E-Campus (Access your initial SCU GMAIL passwords and Blind ID#)
How to Install and use SmartPrint software for your printing needs
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Examsoft Softest Help
During exams, Softest froze up. IT came and did what magical process to get back into the Softest application?
How do I make sure Softest starts cleanly and then successfully uploads at the end of my exam
Is it true that SCU LAW is restricting users from using MacBook Pro Touch laptops (even if they have the latest Softest patch)
Is it true that Examsoft released a patch to address the freezing up issue with Mac OS Sierra 10.12.4?
Is it true that Examsoft will be issuing a Softest Version 11 patch to address the OLED Touch Bar Issue with "banned" Macbook Pro Laptops?
See all 37 articles
SCU Network Security
In late May 2017, SCU will change how you log into some Groupware Apps.
1/1/2017: SafeConnect accounts get refreshed every academic quarter? Why????!!!
Passwords, SafeConnect, logins, etc. Why do we have them?
SafeConnect...what is that?
Did I just get quarantined from Network Access? What now?
See all 11 articles
SCU-Guest will now prompt a user with terms and agreement page.
SAFECONNECT - Why is it telling me to download it again for the umpteenth time!
What is the difference with SCU-Guest, SCU-Student, SCU-Employee, etc.?
SCU-Student Login Issue?
HOW TO access university applications off-campus via VPN portal (Staff and Faculty only)
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Printing - Smartprint and General Printing
When I print to SmartPrint via SP2.scu.edu, the font and/or format is slightly different? why?
How to release your Smartprint jobs (step by step photo gallery)
Why doesn't my PDF print to the SmartPrint printer?
I lost my access card. How else can I print to a Smartprint printer on campus? Add funds?
SmartPrint Color Printers
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Word 365: I have a section within my document that needs different numbering...
How do I remove notifications to install Windows 10?
QuickTime for Windows is now deemed unsecure so uninstall it now!
Setting Up Outlook Client to work with SCU GMAIL account
Apple Mac OS
I need to uninstall Sophos in order to re-install it again to satisfy SCU-student wireless authentication process (Mac only)
I have OS X 10.11.2 El Capitan, why do I still have WiFi issues?
I am using a Mac and trying to setup Outlook. However, it is giving me an error?
I'm a new law or current student. Is it true that I can get Microsoft Office 365 for free? Yes, you can!
CAMINO - why can't I see my current courses?
How do I log into the "Emery" site? What is Emery?
My professor uses Camino primarily, but what is Emery?
What to do when the classroom and/or the conference room is too hot or too cold?
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General Technology FAQs
If you are a SCU student, then get Microsoft Office 365 for free while you are a registered student at SCU.
Anti-Virus programs that work with SafeConnect
How to reset your password (GMail/Camino/SCU Gmail/SCU wireless; Gmail Mobile Phone; eCampus)
Campus Password Reset (GMail, SCU-Student, etc)
Leaving SCU? How to migrate from your SCU GMail Inbox into personal GMail inbox.
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Where is the circulation/Information Services desk?
SmartPrint, Lexis printers, and copy machine locations in the library.
I need help with Lexis/WestLaw/Bloomberg.
How do I print on a transparency?
Who do I contact to get Lexis Nexis help?