Santa Clara Law Help Desk
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Santa Clara Law FAQ's
Examsoft Softest Help
During my exam, the font sizes in the question and answer area were extremely large. How do I fix this for my next exam?
How will the new upcoming Apple and Microsoft major OS updates affect my Examsoft exam taking software?
How I do I retrieve my blind grading ID?
What is the proper way to download, upload and confirm an exam upload if it is a remote (take-home) exam?
How do I make sure Examsoft Softest will start without issues and successfully upload at the end of my exam?
See all 38 articles
Where is the circulation/Information Services desk?
Who do I contact to get Lexis Nexis help?
SmartPrint, Lexis printers, and copy machine locations in the library.
I need help with Lexis/WestLaw/Bloomberg.
How do I print on a transparency?
Getting Started at the Law School
Law School Orientation Computer Check-list Page
Preparing for orientation - I got accepted to SCU LAW so where do I fit in the grand scheme of things, technology-wise?
Preparing for Orientation Part 1 - Setting up SCU eCampus, G-Suite eMail, and Camino before SCU LAW Orientation in detail.
Preparing for Orientation Part 2 - Setting up SCU WiFi, Policy Key, and SafeConnect
Are you considering a new laptop computer for Law School?
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SCU Network Security
I've been on summer break and have returned to Campus. SafeConnect/WiFi doesn't let me on the Internet.
In late May 2017, SCU will change how you log into some Groupware Apps.
January 2017: SafeConnect accounts get refreshed every academic quarter? Why????!!!
Passwords, SafeConnect, logins, etc. Why do we have them?
SafeConnect...what is that?
See all 10 articles
Getting connected to SCU-Guest
What is the difference with SCU-Guest, SCU-Student, SCU-Employee, etc.?
SAFECONNECT - Why is it telling me to download it again for the umpteenth time!
HOW TO: access university applications off-campus via VPN portal (Staff and Faculty only)
I am on SCU-Student but the security login does not prompt me after installing SCU/Cisco Policy Key software
See all 7 articles
Printing - Smartprint and General Printing
What are my printing options when I am on Campus?
When I print to SmartPrint via SP2.scu.edu, the font and/or format is slightly different? why?
How to release your Smartprint jobs (step by step photo gallery)
Why doesn't my PDF print to the SmartPrint printer?
I lost my access card. How else can I print to a Smartprint printer on campus? Add funds?
See all 11 articles
I need to completely uninstall Office 365 from my computer (Windows Only)
Word 365: I have a section within my document that needs different numbering...
How do I remove notifications to install Windows 10?
QuickTime for Windows is now deemed unsecure so uninstall it now!
How do I create a restore point in Windows 7?
Apple Mac OS
I need to uninstall Sophos in order to re-install it again to satisfy SCU-student wireless authentication process (Mac only)
I need to completely uninstall Office 365 for Mac OS. How do I do that?
I am using a Mac and trying to setup Outlook. However, it is giving me an error?
How to I find my missing iPhone?
I tried to reset my eCampus password but I noticed my recovery email is something that I don't use anymore. How do I change my recovery email to my SCU GMail account or another active personal email account?
I'm a incoming (or current) law student. Is it true that I can get Microsoft Office 365 for free? Yes, you can!
CAMINO - why can't I see my current courses?
I'm a law student and I need to record a guest speaker in a Bannan Hall classroom. What do I do?
What to do when the classroom and/or the conference room is too hot or too cold?
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General Technology FAQs
Is eCampus mobile friendly?
If you are a SCU student, then get Microsoft Office 365 for free while you are a registered student at SCU.
Where do I download Sophos, SmartPrint client, etc.?
Anti-Virus programs that work with SafeConnect
Network Password Reset (MySCU, GMail, SafeConnect portal, etc)
See all 6 articles