Santa Clara Law Technology Help Desk
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Santa Clara Law Technology FAQ's
Getting Ready for Law School Orientation
Preparing for orientation - I got accepted to SCU LAW so where do I fit in the grand scheme of things, technology-wise?
Preparing for Orientation Part 1 - Setting up SCU eCampus, G-Suite eMail, and Camino before SCU LAW Orientation in detail.
Preparing for Orientation Part 2 - Setting up SCU WiFi, Policy Key, and SafeConnect
Minimum Laptop Computer Requirements for Santa Clara Law
Law Technology Catalog of Services
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Where is the Law Library Information Services desk?
Student room and conference room policy
Who do I contact to get Lexis Nexis help?
SmartPrint, Lexis printers, and Scanner station locations in the library.
I need help with Lexis/WestLaw/Bloomberg.
See all 6 articles
Printing - Smartprint and General Printing
What is the difference between printing to SmartPrint_BW_Printer and SmartPrint_Color_Printer in my application?
I need to print using MyPrint Center in Charney hall. How do I pull up Charney Smart Print printers?
What are my printing options when I am on Campus?
When I print to SmartPrint via SP2.scu.edu, the font and/or format is slightly different? why?
How to release your Smartprint jobs (step by step photo gallery)
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SCU Network Security
New SCU Password Policy as of 4/5/2019
2018: Meltdown and Spectre
I've been on summer break and have returned to Campus. SafeConnect/WiFi doesn't let me on the Internet.
In late May 2017, SCU will change how you log into some MySCU Apps.
SafeConnect accounts may get refreshed every academic quarter or semester? Why????!!!
See all 13 articles
Getting connected to SCU-Guest
What is the difference with SCU-Guest, SCU-Student, SCU-Employee, etc.?
SAFECONNECT - Why is it telling me to download it again for the umpteenth time!
HOW TO: access university applications off-campus via VPN portal (Staff and Faculty only)
I am on SCU-Student but the security login does not prompt me after installing SCU/Cisco Policy Key software
See all 7 articles
Classrooms, Conference Rooms, and Study Rooms
I'm faculty or staff. Where do I go to check out a handheld or lavalier microphone for a classroom?
How to Uninstall MS Office from my Windows computer.
Word 365: I have a section within my document that needs different numbering...
How do I remove notifications to install Windows 10?
QuickTime for Windows is now deemed unsecure so uninstall it now!
How do I create a restore point in Windows 7?
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Apple Mac OS
Does SCU support Mac OS High Sierra?
I need to uninstall Sophos in order to re-install it again to satisfy SCU-student wireless authentication process (Mac only)
I need to uninstall Office 365 (2016) for Mac OS. How do I do that?
I am using a Mac and trying to setup Outlook. However, it is giving me an error?
How to I find my missing iPhone?
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I tried to reset my eCampus password but I noticed my recovery email is something that I don't use anymore. How do I change my recovery email to my SCU GMail account or another active personal email account?
I'm a law student, and I need to record a guest speaker in a Charney Hall classroom. What do I do?
I'm a incoming (or current) law student. Is it true that I can get Microsoft Office 365 for free? Yes, you can!
CAMINO - why can't I see my current courses?
What to do when the classroom and/or the conference room is too hot or too cold?
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General Technology FAQs
When I am using Mac OS Safari and trying to post a calendar event, I receive a server error.
Is eCampus mobile friendly?
If you are a SCU student, then get Microsoft Office 365 for free while you are a registered student at SCU.
Where do I download Sophos, SmartPrint client, etc.?
Anti-Virus programs that work with SafeConnect
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Examsoft Softest Help
Examplify Version 1.10 has been released as of April 2019
Apple Mac OS Mojave is now compatible with Examsoft Examplify
Do I really need SCU-Student to start Examsoft Examplify?
How I do I retrieve my blind grading ID?
How to install Examsoft Examplify on a computer running Windows or Mac OS.
See all 41 articles