Office 365 EDU is now called Microsoft 365 EDU. This application suite is available to all registered students currently attending Santa Clara University as well as faculty and staff. Microsoft 365 EDU is only to be installed on your personal computer. As a registered student of Santa Clara University, your Microsoft 365 EDU license starts on the day you are officially registered as a student and ends on the day of your graduation.
Any inquiries about your account (i.e. SCU Gmail email address) that you created on Microsoft's Office portal site can be directed to the IT Service Center at 408-554-5700 or via email, TechDesk@scu.edu. Alternatively, you can reach out to the vendor, Microsoft, which is the primary support (account enrollment issues, product bugs, etc.) for Microsoft 365 EDU because University IT does not have a local Office 365 EDU admin. The Microsoft support number is 800-642-7676 or 877-696-7786.
Please note, Law Technology cannot reset any passwords for Microsoft portal accounts so you must contact the main University IT Service Help Desk or Microsoft Support.
Please be advised that once you have graduated from Santa Clara University, your copy and license of Microsoft 365 (SCU licensed) will no longer work . You must plan accordingly and make sure to back up your data from any online storage areas (One Drive) before your graduation date. If you wish to continue with a subscription to Microsoft Office, then purchase your commercial copy at Microsoft.
|WARNING: While Microsoft Office 365 EDU still has Microsoft Teams included in their basic install package. SCU has not enabled a site license to use Microsoft Teams and does not support Microsoft Teams. SCU, instead, recommends you use SCU Google Workspace Meet for small peer meetings, and Zoom as your primary for web conferencing sessions, webinars, and/or distance learning classes.|
|MAC OS: Review the Office 365 EDU install video for Mac OS or continue below for install instruction below. |
NOTE: If you have any issues, then contact Microsoft support number, 800-642-7676 or 877-696-778
|Register, Install, and Activate Microsoft (Office) 365 EDU|
Register within your MySCU dashboard. If you are register with SCU and/or are a SCU employee, then you are already have an Office 365 EDU account. Please note that Office 365 EDU can only be installed on your personal computer and not on any University assigned devices.
|Verify Office 365 EDU portal account SCU GMAIL by clicking on the Office 365 tile and then entering your Single Sign-on credentials.|
Download and install Microsoft 365 EDU: After successfully logging into your Microsoft 365 portal account, click on the "install Office" button to download the Microsoft "Office 365 apps " install file for your OS, currently Mac OS or Windows 10 only. It will detect your OS and download the appropriate install file.
After you have downloaded the install file, find the install file on your local drive and run the install file.
Activate your copy of Microsoft 365 EDU: Once you have successfully installed Office 365 EDU, run any application (Word, Excel, or PowerPoint) and sign in with your SCU GMAIL address (that was used to create a Microsoft 365 portal account) and the same password that you created at the time of creating your Microsoft portal account to activate your license.
NOTE: If you have any issues, then contact the IT Help Desk at email@example.com or 408-554-5700